Legal, Policies & Terms

All policies governing your use of this website and our professional services. Last reviewed July 2026.

Privacy Policy Terms & Conditions Cookie Policy Disclaimer Complaints Policy

Privacy Policy

Last updated: July 2026

Who We Are

Aesiron Investigations is a trading name operated by Harry Carley, sole trader, registered in England and Wales. Our registered address for correspondence is 61 Bridge Street, Kington, HR5 3DJ. Our contact email is enquiries@aesiron.co.uk.

We are committed to protecting the personal data we hold and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

We collect personal data in the following circumstances:

How We Use Your Data

We use personal data collected via this website solely to:

We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties except where required by law.

Legal Basis for Processing

We process your personal data on the basis of legitimate interests (responding to professional enquiries and conducting our business) and, where applicable, the performance of a contract (fulfilling research instructions).

Data Retention

Enquiry and lead data collected via this website is retained for a maximum of 12 months unless a client relationship is established, in which case data is retained for 6 years from the date of the last instruction in accordance with standard commercial practice and HMRC requirements.

Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise any of these rights, please contact us at enquiries@aesiron.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Lead and enquiry data is stored in a secure, access-controlled Google Sheets environment accessible only to Aesiron Investigations.

Third Party Services

This website uses EmailJS to transmit enquiry notifications and Google Apps Script to log lead data. Both services process data on our behalf under their respective privacy policies. No personal data submitted via this website is used by these services for any purpose other than transmission to Aesiron Investigations.

Terms & Conditions

Last updated: July 2026

Introduction

These Terms and Conditions govern the provision of research and intelligence services by Aesiron Investigations (Harry Carley, sole trader) to clients. By instructing Aesiron Investigations, you agree to be bound by these terms.

Services

Aesiron Investigations provides open-source intelligence research, due diligence reports, director background checks, fraud risk assessments, pre-litigation research, asset and financial research, and insolvency support services to legal professionals and commercial clients in England and Wales.

All services are provided on a fixed-cost basis agreed in advance of any work commencing. No work will begin without written confirmation of instruction and agreement of the quoted fee.

Instruction & Acceptance

An instruction is accepted when Aesiron Investigations provides written confirmation (by email) of acceptance and the agreed fixed fee. Aesiron Investigations reserves the right to decline any instruction without providing reasons.

Payment Terms

Cancellation

Where a client cancels an instruction after work has commenced, Aesiron Investigations reserves the right to charge for work completed to the date of cancellation, calculated as a proportion of the agreed fixed fee.

Confidentiality

Aesiron Investigations will treat all client matter information as strictly confidential and will not disclose it to any third party except where required by law. Reports are produced for the sole use of the instructing party and must not be shared with third parties without prior written consent from Aesiron Investigations.

Limitation of Liability

All research is conducted using lawful open-source intelligence methods. Whilst every effort is made to ensure the accuracy of information contained in our reports, Aesiron Investigations cannot guarantee the completeness or accuracy of publicly available data. Our reports are intelligence products and do not constitute legal advice. Aesiron Investigations' total liability in connection with any instruction shall not exceed the fee paid for that instruction.

Intellectual Property

All reports produced by Aesiron Investigations remain the intellectual property of Aesiron Investigations until payment has been received in full. Upon receipt of payment, a licence to use the report for the purposes stated in the instruction is granted to the client.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Cookie Policy

Last updated: July 2026

What We Use

This website does not use traditional cookies. However, we use browser localStorage — a similar technology — to temporarily store lead data submitted via the sample report request form as a local backup. This data is stored only in your browser and is not transmitted to any third party other than Aesiron Investigations via our secure logging system.

Third Party Services

This website loads fonts from Google Fonts and uses EmailJS for form submission. These services may set their own cookies or storage items. We do not control these and recommend reviewing their respective privacy policies.

Your Choices

You can clear localStorage data at any time by clearing your browser's site data. This will not affect your ability to use this website.

Contact

If you have questions about how we use storage technologies, please contact us at enquiries@aesiron.co.uk.

Disclaimer

Last updated: July 2026

Nature of Our Services

Aesiron Investigations is not a firm of solicitors and does not provide legal advice. Our reports are intelligence products produced using lawful open-source research methods. Nothing contained in any report produced by Aesiron Investigations should be construed as legal advice.

Accuracy of Information

Whilst we take all reasonable steps to ensure the accuracy and completeness of the information contained in our reports, all research is dependent on the accuracy of publicly available data sources. Aesiron Investigations cannot be held responsible for inaccuracies in data held by third-party sources including Companies House, HM Land Registry, the Insolvency Service, or other public registers.

Not a Private Investigation Agency

Aesiron Investigations is not a private investigation agency and does not conduct surveillance, matrimonial, or insurance work. All instructions accepted are from legal professionals or commercial clients for legitimate professional purposes.

Website Content

The content of this website is provided for information purposes only. Aesiron Investigations makes no warranty as to the completeness or accuracy of website content and accepts no liability for any loss arising from reliance on information contained on this website.

External Links

This website may contain links to external websites. Aesiron Investigations is not responsible for the content or privacy practices of any external sites.

Complaints Policy

Last updated: July 2026

Our Commitment

Aesiron Investigations is committed to providing a professional, high-quality service to all clients. If you are dissatisfied with any aspect of our service, we want to hear from you so that we can address your concerns promptly and fairly.

How to Raise a Complaint

All complaints should be submitted in writing to:

Email: enquiries@aesiron.co.uk
Post: Aesiron Investigations, 61 Bridge Street, Kington, HR5 3DJ

Please include your name, matter reference, a clear description of your complaint, and the outcome you are seeking.

How We Will Handle Your Complaint

Outcomes

Where a complaint is upheld, we will take appropriate steps to remedy the situation, which may include revision of a report, a partial or full fee refund, or other appropriate action.

Further Escalation

If you remain dissatisfied following our response, you may wish to seek independent advice. As Aesiron Investigations is not a regulated firm, there is no ombudsman scheme applicable to our services. However, if your complaint relates to data protection, you may contact the Information Commissioner's Office at ico.org.uk.